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Playbook: Older Adults’ Experience of Virtual Care: Action Steps to Increase Access and Equity

Older Adults’ Experience of Virtual Care: Action Steps to Increase Access and Equity was created as a partnership between West Health and USofCare. This playbook offers learnings and lessons for healthcare providers and policymakers from older adults’ experiences of virtual health care during the pandemic. Key learnings and lessons include: How older adults’ experiences can… Read more »

Three Ways to Lower Health Care Costs

The Health Savers Initiative is a project of West Health, the Committee for the Responsible Federal Budget (CRFB), and Arnold Ventures, which identifies bold and concrete policy options to make healthcare more affordable for the federal government, businesses, and households. The purpose of the Health Savers Initiative is to develop policy-ready options that will lower… Read more »

Malnutrition Resources Toolkit

This toolkit was developed by West Health and the University of North Carolina to support ED staff in screening senior patients for food insecurity.

Letter to Congressional Leadership Calling for Hospital Contracting Reform

In addition to the primary goal of protecting patients from surprise medical bills, we are writing to ensure that any surprise billing legislation that is included in the end-of-year package contain hospital contracting reform as proposed in the Lower Health Care Costs Act.

Reducing Emergency Department Transfers from Skilled Nursing Facilities through an Emergency Physician Telemedicine Service

Transfers of skilled nursing facility (SNF) residents to emergency departments (ED) are linked to morbidity, mortality and significant cost, especially when transfers result in hospital admissions. This study investigated an alternative approach for emergency care delivery comprised of SNF-based telemedicine services provided by emergency physicians (EP). We compared this on-site emergency care option to traditional ED-based care, evaluating hospital admission rates following care by an EP.

Emergency Medical Technician-Facilitated Telehealth Visits: A New Model to Expand Home-Based Primary Care for Homebound Seniors

August 7, 2020 Authors: Karen A. Abrashkin1, A. Camille McBride1, Jill C. Slaboda 2, Michael Kurliand 2, Amparo Abel-Bey 1, Atika Turkistani 1, Kayla Finuf 1, Renee Pekmazaris 1 Affiliations: 1Northwell Health, New Hyde Park, NY, USA; 2West Health, La Jolla, CA, USA Objective: As the number of older adults living in the United States… Read more »

Launching an Emergency Department Telehealth Program During COVID-19: Real-World Implementations for Older Adults

The Office of the National Coordinator for Health Information Technology (ONC), broadly defines telehealth as the use of electronic information and technologies to support and promote long-distance clinical care, patient and professional health-related education, public health and health administration. Forward triage is the sorting of patients based on needs before potential ED transfer. Forward triage establishes who requires ED treatment, prioritizes care delivery, and determines appropriateness of treatment in place, or in other settings.2 This paper highlights different models of how telehealth is being deployed by ED’s around the country based on needs, clinical setting, and resources.